Tactics for when travel companies behave like unruly toddlers

Tactics for when travel companies behave like unruly toddlers
“No” is used almost reflexively, which is a little jarring for customers who still think of travel as being part of the hospitality business. No, you can't have a refund. No, we won't drop our claim. “No” doesn't have to be the final answer, but if it …
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Investment firm pumps £125m into Monarch travel business
The sale of travel business Monarch Group has been agreed it has been announced. The company will be sold to a London-based investment firm and will see the new owner pump in £125m to save the company and about 2,500 jobs with it. Greybull Capital …
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